Module 4

Understanding Behaviors and Communications

The Importance of Effective Communication and Strategies to Minimize Behaviors

This module explores a problem-solving approach for use in clients living with Alzheimer’s and Related Dementias who exhibit certain behaviors. A review of effective communication strategies will be presented as well as strategies to manage challenging behaviors frequently seen in the Dementia client.

Satisfies state requirement for: Alzheimer’s disease and dementias, person centered care, assessment and care planning, activities of daily living, dementia-related behaviors and communication.

Helpful Hints!

Many people have said the slides are hard to read on the screen, especially in Module 4. Print them out to follow along, they are linked below.

When you are done, click the Blue button below that says “online quiz” or print out the quiz (as pdf) and send it to your supervisor

You will NOT receive a printed receipt for completion. Take a screenshot of your quiz score or record it yourself in your personal tracker.

All participants are expected to record their own progress and complete required training hours and competencies as outlined in the state statue.

More information on the series is available on the Alliance website.

Contact your supervisor or the agency’s education department for a paper certificate to indicate your participation in this program. CEUs are only valid by completing the quiz from your supervisor or linked above.

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